Privacy Policy

 

This Privacy Policy describes how www.indigorosecollective.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Indigo Rose Collective recognises the importance of protecting the privacy of our client’s personal and financial information and acts in accordance with this recognition. As a result, Indigo Rose Collective has instituted strict policies regarding your privacy. Information provided at the time of registration or submission will not be used for any unsolicited communication unless you provide your consent. When you register with Indigo Rose Collective you give us your consent to treat your personal data in accordance with this online privacy policy and for the purposes described below.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site so we can improve our service and enhance your shopping experience.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection: collected from you.

Customer support information

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

SHARING PERSONAL INFORMATION

If you give us your name and email address, we may contact you by email with special information about Indigo Rose Collective and our products. We only communicate with you by email if we have your permission. Otherwise, we use your information only to provide our clients with a better service experience and ensure that we, our partners and affiliates maintain and improve services to our clients. 

USING PERSONAL INFORMATION

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Indigo Rose Collective does not sell or rent our customers names, addresses, email addresses or other personal information. In order to maintain our website and enhance our client communications, Indigo Rose Collective contracts with selected third parties. As necessary, your personal information may be shared with these third parties, solely for the purpose of assisting Indigo Rose Collective in these endeavours and subject to strict contractual confidentiality obligations. Indigo Rose Collective will not otherwise use or disclose any information about you without your consent, unless:

  • the use or disclosure is for one of the purposes described in or otherwise permitted by this policy;

  • the use or disclosure is required or permitted by law;

  • we believe it necessary to provide you with a service which you have requested;

  • we believe it necessary to protect the rights, property or personal safety of another person or Indigo Rose Collective; or

  • the assets or operations of Indigo Rose Collective’s business are transferred to third-party.

If you do not provide requested information, Indigo Rose Collective may not be able to provide you with access.

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below. 

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies are tiny bits of data that are stored on your hard drive when you visit a website. Most web browsers are set to accept cookies. 

Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. Cookies are useful to determine overall traffic patterns through our website. If you don’t want cookies, your Web browser likely includes an option that allows you to not accept them. By removing or blocking cookies may impact your experience and parts of the website may no longer be accessible.

We use the following cookies to optimize your experience on our Site and to provide our services. 

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. 

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

By accessing and using Indigo Rose Collective website, you consent to our collection, use and disclosure of your information as disclosed in this privacy policy. Indigo Rose Collective may occasionally make changes to our privacy policy or practices. For this reason, you should, therefore, review this page from time to time to get updated information. 

If you are registered on Indigo Rose Collective’s online database and would like to be removed, please click on this unsubscribe link and enter the email you wish to remove. 

If you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@indigorosecollective.com